Terms of Use — OGO Music Player

Please read these Terms carefully before using OGO Music Player. By starting to use the App, you enter into an agreement with us on the terms set out below.

1. Acceptance and Who Provides the Service

OGO Music Player (the "App") is provided by the team behind it ("we", "us"). The operator's full identification details are provided on request to support@ogoapp.com, which is also the address for any other enquiry. By downloading, installing, or using the App, you confirm that you have read these Terms, agree to them, and undertake to comply with them. If you do not agree, do not use the App. The App may be used by persons aged 16 and over; where the law of your country requires a higher age to enter into such an agreement, that age applies.

2. What the Service Does

OGO Music Player is a mobile player for the music stored on your device, with voice control. Using your voice you can start and stop playback, switch and search for tracks, and work with playlists; commands are recognised on the device itself and require no network connection. In addition, the App lets you submit a file of your choice for automatic processing on our server: audio source separation, speech isolation, removal of background noise and unwanted sound, and automatic speech transcription producing time-synchronised subtitles. This capability is intended for podcasts, interviews, recordings of talks, and other material worked on by bloggers, speakers, sound engineers, and video editors. The App provides no access to any works, recordings, or texts: the only source of material is the files you provide yourself.

3. How Server-Side Processing Works

A file leaves your device only when you explicitly instruct it to be processed. Processing is performed automatically by software, without any member of staff viewing or listening to the material. The result becomes available only to the device that submitted the file. The source file and all intermediate tracks are deleted from our servers as soon as the result has been delivered to you, and in any event no later than two hours after processing completes. We provide no permanent storage for your files — save the result to your own device.

4. Your Material Remains Yours

We claim and acquire no rights in the files you upload or in the results of processing them. All rights in the source material remain with you or with the relevant rights holders, and the result of processing belongs to you to the extent it can be the subject of rights at all.

5. Your Representations and Warranties

By submitting a file for processing you represent and warrant that: (a) you own the rights in that material or hold permission from the rights holder sufficient for processing it in the manner described here; (b) processing and any subsequent use of the result do not infringe the copyright, related rights, moral rights, or other rights of third parties; and (c) where the recording contains other people's voices, you have a legal basis for processing it. We cannot and are not obliged to verify that you hold such rights — that responsibility is yours.

6. Limited Licence for Providing the Service

Solely in order to provide the service technically, you grant us a non-exclusive, royalty-free, time-limited licence to store, reproduce, and technically transform the uploaded file, and to transmit it to the speech recognition providers we engage as subprocessors. The licence lasts only for the duration of processing and terminates when the file is deleted. We acquire no other rights — no right to publish, distribute, publicly display, or commercially exploit your material.

7. We Do Not Train Our Models on Your Material

We do not use the files you upload, the tracks derived from them, or the recognised transcript to train, fine-tune, or evaluate any machine learning models, and we do not include them in training datasets. This undertaking covers our service and our servers. Speech recognition is carried out by external providers, and each of them processes the material under its own terms, which may permit it to use that material for its own purposes, including improving its models. We neither control nor answer for that. The list of providers is given in the Privacy Policy: review their terms if this matters to you, and do not submit for processing any material that should not leave your device.

8. Prohibited Use

You must not: circumvent technological protection measures or extract audio from streaming services, protected media, or other sources in breach of their terms of use; upload material you hold no rights in; use the service to create misleading imitations of real people's voices, or for disinformation, harassment, or other harm; process recordings of people without a legal basis; upload material whose content is unlawful; or access the service by automated means, circumvent technical restrictions and limits, or attempt to access processing results belonging to other devices.

9. Automated Processing and Artificial Intelligence

Track separation, speech recognition, and time code placement are performed automatically using machine learning technology. Such technology makes mistakes: the transcript may be recognised incorrectly, time codes may drift, and track separation may leave artefacts. We do not warrant the accuracy, completeness, or fitness of the result for any purpose. Check the result before publishing or otherwise using it. Do not rely on it as the sole source in medical, legal, financial, or other situations where an error could cause harm.

10. Engagement of Third-Party Providers

For speech recognition and certain processing stages we engage third-party services, to which your material is transmitted. The list of such providers, the data transmitted, and how it is processed are described in the Privacy Policy, which forms an integral part of these Terms.

11. Technical Limits

A file submitted for processing must be no larger than 50 MB and no longer than 10 minutes. No more than 5 files are accepted from a single IP address within 24 hours. Jobs are processed in queue order; typical processing time is around 10 minutes, but this is not guaranteed and depends on load. Supported formats are MP3, M4A, AAC, WAV, FLAC, OGG, and Opus. We may change these limits, introduce further ones, and decline individual jobs, including where abuse is suspected.

12. Subscriptions and Payments

Certain features of the App require a paid subscription. The price, period, and renewal terms are shown in the App before purchase. Payment, renewal, and refunds are handled by the app store (App Store or Google Play) under its own rules — we have no access to your payment details and do not process refunds. A subscription renews automatically until you cancel it in your store account settings at least 24 hours before the end of the current period. Consumers in the European Union and the United Kingdom retain the right to withdraw from the contract within 14 days as provided by applicable law.

13. Rights in the App

The source code, interface, design, name, and logo of the App belong to us and are protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to use the App for its intended purpose. You must not copy, decompile, or modify the App, or create derivative products based on it, except where expressly permitted by law.

14. Your Responsibility for Your Material

You are responsible for the material you upload and process and for how you use the result. If your material or your failure to follow these Terms leads to reasonable costs or third-party requests on our side, you cover them to the extent permitted by applicable law.

15. Disclaimer of Warranties

The App and the service are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of fitness for a particular purpose, merchantability, and non-infringement. We do not warrant uninterrupted or error-free operation, the preservation of queued jobs, or the availability of the service at any particular time.

16. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect losses, lost profits, loss of data, or reputational harm. Our aggregate liability on any basis is limited to the amount you actually paid for a subscription in the 12 months preceding the event, and does not arise at all where no payment was made. These limitations do not apply to liability that cannot be limited by law and do not affect the mandatory rights of consumers in the European Union, the United Kingdom, and other jurisdictions where such rights exist.

17. Rights Holder Complaints and Removal of Material

If you believe that material processed through the service infringes your rights, send a notice to support@ogoapp.com. State in it: the work or other subject matter concerned; information sufficient to identify the job; evidence of your rights or of your authority to act for the rights holder; your contact details; and a statement that the information in the notice is accurate. We review notices within a reasonable time and remove the material if it is still on our servers. Please note that files are deleted automatically within two hours of processing, so by the time a notice reaches us the material is usually already gone. We may restrict or terminate access to the service for devices from which infringements are committed repeatedly.

18. Suspension and Termination

We may suspend or terminate your access to server-side processing if you breach these Terms, abuse the service, or where we have reasonable grounds to suspect such a breach. You may stop using the App at any time by deleting it; any subscription is cancelled through your app store settings.

19. Changes to These Terms

We may amend these Terms. The current version is always available in the App and on our website, and the date of the last update is shown at the end of the document — it tells you whether the document has changed since you last read it. We do not send separate notifications about changes, so please review the document from time to time. Continued use of the service after a new version is published constitutes acceptance of it; for material changes the App may ask you to accept the Terms again.

20. Getting in Touch and Open Source Software

If you have any questions, feedback, or concerns about the service, simply write to us at support@ogoapp.com — we read every message and do our best to find a solution together. The rights granted to you by the law of your country of residence remain fully intact. The App uses open-source components, and their composition may change with new releases. In particular, it may use Vosk software developed by Alpha Cephei Inc. and distributed under the Apache License, Version 2.0. The licence text is available at https://www.apache.org/licenses/LICENSE-2.0, and the licences of other components on the official resources of their respective rights holders. Such components are provided "as is", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and their rights holders are not liable for any damages arising from their use, to the extent permitted by applicable law.